How-to guides and answers from the RentCast team

Changing or Cancelling Your Subscription

Learn how to view your subscription status, update your payment method or cancel your subscription.
Written by Cindy Bellford
Updated 4 weeks ago

You can view, update or cancel your RentCast Pro subscription at any time online, from the billing page in your account settings.

Viewing Your Subscription Status

To view your subscription status, navigate to the Billing page from a link in the top navigation bar:

Billing page link in navigation bar

This page will show your current subscription status, upcoming payments, your payment history and other billing information:

Billing information page

Updating Your Payment Method

It is important to keep your current payment up-to-date to prevent your subscription from being automatically cancelled if payments fail.

You can enter a new credit or debit card to use for future payments by clicking the Update button next to your current payment on file:

Payment method update button

Cancelling Your Subscription

If you cancel your current subscription, you will still be able to access the premium features until your current subscription term ends. Following that, your account will be switched back to our free plan.

Before you cancel - is there anything we can do to fix an issue you're having or help you learn how to use our app? Click the chat button in the bottom right or email us at support@rentcast.io  - we'll be happy to help you!

To cancel your subscription, click the Cancel button at the top of the Billing page and follow the prompts in the cancellation popup that opens:

Subscription cancel button

Have any other issues or questions about your subscription? Send us an email to support@rentcast.io and we would be happy to assist you.
Did this answer your question?