All Collections
Account Management
Subscriptions and Billing
Changing or Cancelling Your Subscription
Changing or Cancelling Your Subscription

Learn how to view your subscription status, update your payment method or cancel your subscription.

Cindy Bellford avatar
Written by Cindy Bellford
Updated over a week ago

You can view, change or cancel your RentCast Pro or the RentCast API subscription at any time online, from the billing page in your account settings.

Viewing Your Subscription Status

To view your subscription status, navigate to the Billing page from a link in the top navigation bar:

Billing page link in navigation bar

This page will show your current subscription status, upcoming payments, your payment history, and other billing information:

Billing information page

Note: you will see a separate section for your RentCast platform and RentCast API subscriptions, and you can change or cancel them independently of one another.

Updating Your Payment Method

It is important to keep your current payment up-to-date to prevent your subscription from being automatically canceled if payments fail.

You can enter a new credit or debit card to use for future payments by clicking the Edit button next to your current payment on file:

Payment method update button

Note: your saved payment method will be used both for the RentCast platform and the RentCast API subscriptions.

Canceling Your Subscription

Before you cancel - is there anything we can do to fix an issue you're having or help you learn how to use our app or API? Click the chat button in the bottom right or email us at - we'll be happy to help you!

If you cancel your current subscription, you will still be able to access the features it includes until your current subscription term ends. Following that, your account will be switched back to our free plan.

To cancel your subscription, click the Cancel button next to your current plan and follow the prompts in the cancellation popup that opens:

Subscription cancel button

Have any other issues or questions about your subscription? Send us an email to and we would be happy to assist you.

Did this answer your question?